TECHNICAL SUPPORT

At CAST, our professional services engineering team is ready to meet your unique customization requests. We offer the flexibility of having our products tailored specifically to your needs.

Protect your investment! CAST offers an extensive maintenance program that covers all the hardware and software in your system.
We provide site visits for system checkout, updates, training and test support which include engineering labor.

Maintenance

With each new system purchased, CAST offers a warranty that covers your system hardware and software for the first year. The warranty provides you with hardware protection and software upgrades to keep your system current. You can extend your warranty by signing up for our maintenance program.

• Are you covered for cost upgrades and engineering support?
• Would you like to save money on options?
• Would you like your system to run faster?

Our extensive maintenance plan provides you with the following benefits:

Less Down Time. We will repair any hardware failure quickly, will keep spare parts on hand for immediate shipment, and will provide both telephone and email support.

Savings on Upgrades. We provide site visits for system checkout, updates, training and test support which include engineering labor. All hardware, software, and travel expenses are covered.

Savings on New Options. As your test needs increase, you’ll save money on the purchase of additional system options.

Increased Productivity. We can provide faster processors, larger disks, and improved mass storage devices.

When you sign up, we will fully evaluate your system, make any necessary repairs, and immediately upgrade your system to the latest and fastest version available.

    Technical Support

    For Technical Support, please fill out the form below with a detailed inquiry.

    • You must verify your email address before this form is submitted to us. Please verify, check your email, and enter your One Time Passcode below.

    Our trainers are navigation systems engineers who have years of experience in integration laboratories worldwide.

    Training

    At CAST, we offer comprehensive training on how to effectively test GPS configurations  using our simulators. Our trainers are navigation systems engineers who have years of experience in integration laboratories worldwide.

    They teach the basics on GNSS/INS simulation and go as deep as you need based upon the expertise level in the classroom. The trainers demonstrate how to set up various simulation types and thoroughly explain all system menu options. Then, during the hands-on portion, they place you in the driver’s seat to build and run simulations of your choice.

    All your questions and concerns are addressed on the spot and, if you need assistance down the road, CAST will respond expeditiously to your needs.